McDonald’s Ice Cream Machine Hackers Say They Found the ‘Smoking Gun’ That Killed Their Startup

Kytch, the company that tried to fix McDonald’s broken ice cream machines, has unearthed a 3-year-old email it says proves claims of an alleged plot to undermine their business.

Source: McDonald’s Ice Cream Machine Hackers Say They Found the ‘Smoking Gun’ That Killed Their Startup


some key points fta. if true, the Kytch guys will be very rich.

“Not sure if there is anything we can do to slow up the franchise community on the other solution,” FitzGerald [CEO of Taylor parent company Middleby] wrote on October 17, 2020. “Not sure what communication from either McD or Midd can or will go out.”

In their legal filing, the Kytch cofounders, of course, interpret “the other solution” to mean their product.

Kytch’s legal motion now argues that FitzGerald’s email reveals that the McDonald’s warning to restaurant owners was never really about safety, so much as protecting its equipment partner from a startup that might represent competition. The CEO’s email “essentially put into place their plan to defame us,” Nelson says.

She and O’Sullivan also argue that the internal email directly contradicts FitzGerald’s public statements that Middleby hadn’t sought to kill Kytch. “We’re not in business to put other companies out of business,” FitzGerald told The New York Times early last year.

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