{"id":40830,"date":"2025-06-29T10:20:10","date_gmt":"2025-06-29T14:20:10","guid":{"rendered":"https:\/\/ckms.ca\/?p=40830"},"modified":"2025-06-29T11:17:38","modified_gmt":"2025-06-29T15:17:38","slug":"fixing-phoenix-payroll-problems-cost-ottawa-5-1-billion-says-federal-official","status":"publish","type":"post","link":"https:\/\/blog.ckms.ca\/?p=40830","title":{"rendered":"Fixing Phoenix payroll problems cost Ottawa $5.1-billion, says federal official"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"hoverZoomLink alignright\" src=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/ACTK7Z3CP5CTPLVMTYXUAFAXEA.jpg\" alt=\"\" width=\"285\" height=\"190\"><span style=\"font-size: inherit;\">Alex Benay, associate deputy minister at Public Services and Procurement Canada, says the alternative would have been worse<\/span><\/p>\n<p>Source: <em><a href=\"https:\/\/www.theglobeandmail.com\/canada\/article-phoenix-system-federal-government-alex-benay-51-billion\/\">Fixing Phoenix payroll problems cost Ottawa $5.1-billion, says federal official<\/a><\/em><\/p>\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>fta:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>The initial amount spent to create Phoenix was $309-million, according to departmental spokesperson Jullian Paquin.<br>Phoenix\u2019s origins date back to 2009. It was originally designed to decrease the cost of processing the federal government\u2019s massive payroll.<br>But the project failed on launch after being rolled out with no project oversight, according to a federal audit. The original price tag provided by IBM to implement Phoenix in 2012 was $274-million.<\/p><\/blockquote>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p>so this is an example of the &#8220;gold&#8221; i find on reddit; in this case, someone whos; already read it has highlighted the important paragraphs; 21, 22, 24, 32, 33, 49:<span class=\"collapseomatic \" id=\"id6a15e85640e9a\"  tabindex=\"0\" title=\"  &lt;-- click to see!\"    >  &lt;-- click to see!<\/span><div id=\"target-id6a15e85640e9a\" class=\"collapseomatic_content \">\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Fixing-Phoenix-payroll-problems-cost-Ottawa-5.1-billion-says-federal-official-2025-06-29_10-28-50.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Fixing-Phoenix-payroll-problems-cost-Ottawa-5.1-billion-says-federal-official-2025-06-29_10-28-50.jpg\" alt=\"\" class=\"wp-image-40835\" width=\"623\" height=\"615\" srcset=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Fixing-Phoenix-payroll-problems-cost-Ottawa-5.1-billion-says-federal-official-2025-06-29_10-28-50.jpg 986w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Fixing-Phoenix-payroll-problems-cost-Ottawa-5.1-billion-says-federal-official-2025-06-29_10-28-50-300x297.jpg 300w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Fixing-Phoenix-payroll-problems-cost-Ottawa-5.1-billion-says-federal-official-2025-06-29_10-28-50-768x759.jpg 768w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Fixing-Phoenix-payroll-problems-cost-Ottawa-5.1-billion-says-federal-official-2025-06-29_10-28-50-675x667.jpg 675w\" sizes=\"auto, (max-width: 623px) 100vw, 623px\" \/><\/a><\/figure><\/div>\n\n\n\n<\/div>\n\n\n\n<p>also of value is the link to the report; yes, i could have found it, but sometime that can be a lot of work; comments like this on reddit or fark, or otehrs, leads me directly tothe relevant info.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.oag-bvg.gc.ca\/internet\/english\/parl_oag_201805_01_e_43033.html\" target=\"_blank\" rel=\"noreferrer noopener\">Report 1\u2014Building and Implementing the Phoenix Pay System<\/a><\/p>\n\n\n\n<span class=\"collapseomatic \" id=\"id6a15e85640ee2\"  tabindex=\"0\" title=\" &lt;-- click to see!\"    > &lt;-- click to see!<\/span><div id=\"target-id6a15e85640ee2\" class=\"collapseomatic_content \">\n\n\n\n<figure class=\"wp-block-gallery columns-1 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"641\" src=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34-1024x641.jpg\" alt=\"\" data-id=\"40837\" data-full-url=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34.jpg\" data-link=\"https:\/\/blog.ckms.ca\/?attachment_id=40837\" class=\"wp-image-40837\" srcset=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34-1024x641.jpg 1024w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34-300x188.jpg 300w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34-768x481.jpg 768w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34-1226x767.jpg 1226w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34-675x422.jpg 675w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-34.jpg 1456w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"636\" src=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19-1024x636.jpg\" alt=\"\" data-id=\"40836\" data-full-url=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19.jpg\" data-link=\"https:\/\/blog.ckms.ca\/?attachment_id=40836\" class=\"wp-image-40836\" srcset=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19-1024x636.jpg 1024w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19-300x186.jpg 300w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19-768x477.jpg 768w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19-1226x762.jpg 1226w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19-675x419.jpg 675w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-28-19.jpg 1326w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"252\" src=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04-1024x252.jpg\" alt=\"\" data-id=\"40838\" data-full-url=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04.jpg\" data-link=\"https:\/\/blog.ckms.ca\/?attachment_id=40838\" class=\"wp-image-40838\" srcset=\"https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04-1024x252.jpg 1024w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04-300x74.jpg 300w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04-768x189.jpg 768w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04-1226x302.jpg 1226w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04-675x166.jpg 675w, https:\/\/blog.ckms.ca\/wp-content\/uploads\/2025\/06\/canada-phoenix-payroll-snafu-Report-1\u2014Building-and-Implementing-the-Phoenix-Pay-System-2025-06-29_10-27-04.jpg 1453w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/li><\/ul><\/figure>\n\n\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Alex Benay, associate deputy minister at Public Services and Procurement Canada, says&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[282],"tags":[84,2137,1134],"class_list":["post-40830","post","type-post","status-publish","format-standard","hentry","category-article","tag-canada","tag-payroll","tag-software","wpcat-282-id"],"_links":{"self":[{"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=\/wp\/v2\/posts\/40830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=40830"}],"version-history":[{"count":5,"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=\/wp\/v2\/posts\/40830\/revisions"}],"predecessor-version":[{"id":40843,"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=\/wp\/v2\/posts\/40830\/revisions\/40843"}],"wp:attachment":[{"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=40830"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=40830"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.ckms.ca\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=40830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}